Digital Products Policy
At Tips of Wisdom, we take pride in the quality of our digital products. We understand that sometimes purchases may not meet your expectations, which is why we’ve created this straightforward refund policy.
Eligibility for Refunds
We offer a 14-day money-back guarantee on all our digital products subject to the following conditions:
- The refund request must be submitted within 14 days of purchase.
- You must provide a valid reason for your refund request.
- Products with excessive downloads or usage may be ineligible for refunds.
- Products advertised as “non-refundable” or sold during special promotions are exempt from our standard refund policy.
How Refunds Work for Digital Products
Unlike physical products, digital items cannot be “returned” in the traditional sense. Once you’ve downloaded our digital content, we cannot reclaim it. However, we can process a refund if your request meets our eligibility requirements.
Upon refund approval:
- Your access to the digital product will be revoked
- Any licenses associated with the product will be deactivated
- The purchase amount will be credited back to your original payment method within 5-7 business days
How to Request a Refund
To request a refund, please:
- Email our customer service team at tsbaiter@gmail.com
- Include your order number and purchase date
- Briefly explain why you’re requesting a refund
- Allow up to 48 hours for our team to review your request
Technical Support Before Refunds
If you’re experiencing technical difficulties with our products, please contact our support team before requesting a refund. Many issues can be resolved with proper guidance, and we’re committed to ensuring you can successfully use our products.
Special Circumstances
If you’ve purchased the wrong product by mistake, contact us immediately. We may be able to exchange it for the correct item or issue store credit instead of a refund.
Updates to This Policy
We reserve the right to modify this refund policy at any time. Any changes will be effective immediately upon posting on our website.
Last Updated: April 5, 2025